30-Day Return Policy
We offer a 30-day return policy. You have 30 days from receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be:
– In the same condition that you received it
– Unworn or unused, with tags
– In its original packaging
– Accompanied by the receipt or proof of purchase
Return Process
To initiate a return, please contact us at clickifyshop83@gmail.com. If your return is approved, we will provide you with a return shipping label and instructions on how to send your package. Items sent back to us without prior approval will not be accepted.
For any return inquiries, contact us at clickifyshop83@gmail.com.
Damages and Issues
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will assess the issue and resolve it promptly.
Exceptions / Non-returnable Items
Certain items cannot be returned, including:
– Perishable goods (such as food, flowers, or plants)
– Custom products (such as special orders or personalized items)
– Personal care goods (such as beauty products)
– Hazardous materials, flammable liquids, or gases
Contact us if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and inform you if the refund is approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at clickifyshop83@gmail.com.